Effective Date: 11th July 2025
Last Updated: 11th July 2025
At Home Ponics, we value your trust and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, share, and protect your information.
📋 1. Information We Collect
When you use our website or services, we may collect:
- Personal Information: Your name, email address, phone number, billing/shipping address.
- Payment Details: Processed securely through trusted payment gateways. We do not store your credit/debit card information.
- Technical Data: IP address, browser type, device information, pages visited, and time zone.
- Cookies & Tracking Data: For functionality, personalization, and analytics.
🛠️ 2. How We Use Your Information
We use your data to:
- Fulfil and deliver your orders
- Provide support and respond to inquiries
- Improve website functionality and marketing
- Comply with legal requirements
We do not sell or rent your personal data to third parties.
🔐 3. Data Security
We apply industry-standard security measures to protect your personal information from unauthorised access, disclosure, or misuse.
🧾 4. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
🌐 5. Sharing Your Data
We may share your information with:
- Logistics partners for order fulfilment
- Payment processors for secure transactions
- Analytics providers to help improve our services
- Government or legal authorities when required by law
All third-party services are contractually obligated to protect your data.
📬 6. Your Rights
Subject to applicable laws, you may:
- Request access to your personal data
- Correct or update your data
- Withdraw consent or request deletion
- Lodge a complaint with a data protection authority
📩 For any requests, email us at privacy@thehomeponics.com
🍪 7. Cookies Policy
Our site uses cookies to enhance user experience and analyse traffic. You can modify your browser settings to decline cookies if you prefer.
👶 8. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal data from minors without parental consent.
✈️ 9. International Users
By using our services from outside India, you consent to the transfer and processing of your data in India in accordance with this policy.
📞 10. Contact Us
If you have any questions or concerns regarding this policy, feel free to contact us:
📧 privacy@thehomeponics.com